Tesco No Delivery Slots Available Twitter
The supermarket giant was forced to install an online queue system to help it manage the ‘high volumes of traffic’.
Tesco has apologised to customers after its website struggled to cope with demand from shoppers seeking to secure Christmas delivery slots.
- Tesco has expanded its home delivery and click and collect capacity to around 780,000 slots a week to ensure more customers won't have to venture into stores - especially the most vulnerable. In a bid to increase the number of slots available, a huge recruitment drive has seen an additional 2,500 drivers and over 5,000 pickers hired, as well.
- There were no delivery slots at Asda before 12.30pm on Sunday, March 29. After that, there were regular slots, with most times available. Follow the latest coronavirus updates from Bristol and the.
- Tesco's online Christmas delivery slots are available to book from 13 November at 7am for the chain's Delivery Saver customers. Non delivery saver customers can book their Christmas food shop from.
- Shoppers took to social media in their droves to complain about the lack of delivery slots for Sainsbury's, Tesco, Asda, Morrisons, Waitrose and the Co-op, with online stores not showing.
Tesco has started charging flat fees for grocery delivery and Click & Collect slots, in a major shake-up which means cheaper times are no longer available and some customers will have to pay much Tesco axes cheap grocery delivery and collection slots.
The supermarket giant was forced to install an online queue system to help it manage the “high volumes of traffic”.
Customers on social media complained about the delay, saying they were being made to wait for hours.
Tesco tweeted in response to apologise “if things take a bit longer than usual”.
“A lot of customers are using our website and app at the moment,” it added.
Supermarkets have seen overwhelming demand for online delivery slots, with rival Ocado already running out of slots due to the spike, although more may be made available in early December.
A Tesco spokeswoman said: “Demand for online slots over the festive period is high, and we have more slots this Christmas than ever before.
“We experienced high volumes of traffic to our website and groceries app this morning and temporarily limited the number of customers using it.
“We’ve now removed the waiting room and customers will be able to log straight on.
“We’re sorry for any inconvenience this caused and would like to reassure customers that there are still slots available for home delivery and click and collect over the Christmas period.”